These are the how to guides to the main New RefWorks features. You can see all of them on the RefWorks User Guide.
ProQuest offers several webinars on many different topics each month.
This update to RefWorks is a new way to collect, manage and organize research papers and documents. You can read, annotate, organize, and cite your research as well as collaborate with friends and colleagues by sharing collections.
RefWorks’ drag and drop capability and smart document recognition make it easy and fast to upload documents and bibliographic metadata into your library. The Save to RefWorks feature allows you to capture research from websites with the click of a button.
From simple bibliographies to papers formatted with in-text citations or footnotes, RefWorks handles it all.
The ProQuest RefWorks Customer resources page in the ProQuest Support center is your main information page with the most up-to-date information and resources for the new RefWorks.
You can sign for updates by clicking on the "notify me button" and entering your email address.
The Upgrades page also includes the status of the upgrade roadmap, the latest features released and links to the main resources.
Have questions about the new RefWorks or need some technical support? Their Support Team is also available for help.
Email them or call 1- 800-521-0600 ext. 74440. Support hours are Monday – Friday 8am – 9pm ET.
Their Customer Resources page is also available online anytime: