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Clemson Online: Help

Remote Access

Having trouble accessing online library resources? Here are some solutions to try:

  1. Use a different web browser (for example, if you're in Chrome, try Firefox)
     
  2. Check to see if your Clemson userID and password are working in other places (university email, BlackBoard, etc.). If not, contact CCIT (864-656-3494).
     
  3. Contact us! We'll help you figure out if the problem is due to our system.
     
  4. Connect to library resources using the VPN, which makes your computer act as if it's on the campus network.

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