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LibQUAL+ Survey

This guide explains the purpose of the nationally-normed library survey.

Frequently Asked Questions

What is LibQUAL?

LibQUAL+® Lite is a nationally-normed survey developed by the Association of Research Libraries (ARL). Its purpose is to provide academic libraries with a standardized effective method to measure the quality of library services.

What can the University Libraries learn from the results?

  • How the Clemson community rates library services and collections
  • Priorities for improvements to meet teaching, learning, and research needs
  • How we compare to other participating libraries to determine best practices

Who can participate? 

A random selection of Clemson students (both undergraduate and graduate) were chosen to receive an invitation to participate in the survey. A separate survey will go out for faculty and staff in Spring of 2023.

Incentives         

Upon completing the survey, students who choose to enter their email address will be entered in a drawing to win either a $25 Starbucks or Chick Fil A gift card.

How long does it take to complete the survey?

Less than 15 minutes

How is participant privacy maintained?

Email addresses are separated from responses when completed surveys are submitted. Student participant emails will only be used for a voluntary incentive drawing and will not be associated with survey responses.

Survey Dates    

Tuesday, April 17 through Monday, May 1, 2023.

Survey results

The result and our plans to respond to them will be broadly distributed to the Clemson community once they have been analyzed.

Questions or problems about accessing or completing the survey?

Please contact Anne Grant at anne1@clemson.edu