This is the "Access" page of the "Clemson Online" guide.
Alternate Page for Screenreader Users
Skip to Page Navigation
Skip to Page Content

Clemson Online  

Library resources for students and faculty involved with online-only and hybrid courses
Last Updated: Feb 3, 2014 URL: http://clemson.libguides.com/distanceed Print Guide RSS Updates

Access Print Page
  Search: 
 
 

Having Problems with Remote Access?

If you're having trouble accessing library resources from off-campus, here are some solutions to common problems:

1. Try using a different browser (for example, if you're in Firefox, try Internet Explorer instead).

2. Check to see if your Clemson userID and password are working in other places (university email, BlackBoard, etc.). If not, call CCIT (864-656-3494).

3. Contact us! We'll help you figure out if the problem is due to our system.

4. Connect to library resources using the VPN, which makes your computer act as if it's on the campus network. Click here for more information.

5. Having trouble with firewalls? Check out this page for help.

 

Contact Us

CCIT (IT Support):
(864) 656-3494
ITHELP@clemson.edu

Reference Desk:
(864) 656-3024
or 1-877-886-2389
ask@clemson.libanswers.com